Posted by & filed under Uncategorized.

The advantages of floristry formal training


In August, the Australian Association of Floral Designers (AAFD) held a demonstration and competition. The evening was well attended with seventy members present. The demonstrators were Nicole Gibson, Thuy Nguyen, Jenny Finlay and myself. Nicole demonstrated a hanging installation and a posy beidermeier. Thuy demonstrated a modern parasol with the main application using cold glue and Jenny demonstrated steam punk style bouquet. I made three bridal bouquets using wiring and gluing techniques and a display piece. Wired trailing bouquets have made a huge resurgence in Europe and techniques were explained including the construction of a glamelia and a tumelia. The competition was supported by twenty-five entries and the theme was Christmas in August. The AAFD qualified judge was Lyn Sutton. The competitors designed a table centre for a round table seating eight and the guests were all floral designers. Twelve entries were from Box Hill Institute, one independent member and the remainder were from Marjorie Milner College. The winner was Jenny Findlay, Marjorie Milner College (MMC). The evening was enjoyed by all who attended.




Industry standards


Looking at the standard of the competition I am always impressed by the enthusiasm and creativity that students put into their work. This is strongly influenced by the training system we have in this country. Australia has a nationally endorsed training package leading to a national qualification. Funding is also available for traineeship/apprenticeship training. Apprenticeship training is the best way to learn a trade as you work on the job and attend trade school one day per week. Incentives are available for employers. Check with an Australian Apprenticeship Centre as incentives do alter from State to State. Trainees and apprentices are the future of our industry, otherwise we will revert to an industry that is lacking qualifications and training. It concerns me today to see so many event companies where there are no floristry qualifications and some of the work you can view on Instagram or pinterest fills me with disappointment in regard to industry standards. Flowers look beautiful naturally and combined with a pleasing colour combination the public conceive the item is beautiful. To a trained eye any defects are immediately seen in design. You cannot argue with balance or visual perception. For example, if two people are of uneven weight on a see-saw and they are equally spaced from the axis they will not balance. The heavier weight must move closer to the axis. The same applies with correct balance in any floral design. This is not opinion, but rather fact. Flowers and foliage either balance or they do not. A trained florist understands the difference. If you stand and look at a building in the distance our eye perceives the building to be smaller. This should reflect in distance and size of flowers from the focal area.


School based and part-time apprenticeship


Some employers are unaware that school based apprenticeships and part-time apprenticeships exist. A school-based apprentice can work part time in the industry and also attend specific days at school. This system works for both parties and the floristry studies are part of the secondary schooling curriculum.


I am personally not in favour of workplace training where a trainer comes to the workplace. The business always comes first and often the training cannot proceed as the demands of the business dictate the client must come first. Some employers do not want to allocate flowers and sundries for a cross, heart, pillow or wired wedding designs for example yet, at trade school, the wide range of items are constructed.


America does not have nationally endorsed floristry qualifications, nor does Japan or China. I could keep listing countries and I feel very fortunate to be involved with floristry education in this country. It is sad to hear some florists who are newer to the industry are totally unaware of this method of training. Competency based training is the mode of training required by Vocational Education and this allows for an apprentice to commence training at any time through the year and there are no set intakes under this mode of training. The apprentice moves through the studies at their own pace. The government offers completion incentives to an employer.


You expect a plumber, electrician, hairdresser, barber, jeweller to be qualified. Surely floristry should be the same. Support trainee/apprenticeship training and the industry is assured of standards, professionalism and a future.


This article was published in Flowers Magazine by Gregory Milner.


For more information about this magazine please visit


Posted by & filed under Floristry.

National Australian Worldskills Gold

WorldSkills Gold and Silver WorldSkills Gold Tasmania WorldSkills Kellie WorldSkillS Gold Floristry 2018

Report on Worldskills

Congratulations Tasmania with Floristry Apprentice Phoebe Winning Gold! 

The state finals of Worldskills competition was held in Sydney last month, June 2018. For those who may be unaware, this competition is for all trades that are primarily apprenticeship trades. Therefore, electricians, plumbers, hairdressers, beauticians, chefs, jewellery makers, carpenters and all trades participate to find the best of the best. State regional competitions are held across all states and the winners compete at the national finals. The opportunity for selected winners is to compete internationally representing Australia. The international venue is Russia.

For the first time in floristry, Tasmania took out the gold award. Phoebe Martin of Flora Gondwana, Hobart, represented Tasmania and although Tasmania has been represented in the finals before, this was the first time win in floristry. Great celebrations across Tasmania. Pheobe undertook her apprenticeship training through Marjorie Milner College. Tasmania sends all of its floristry apprentices to block training at Marjorie Milner College, Victoria. The silver award was to Kelly Cole who represented Victoria. Kelly is completing her floristry apprenticeship at Marjorie Milner College. The bronze award was to Brittany Ellery from Western Australia. Kelly’s training is through South Metropolitan TAFE. Congratulations to all who competed. It is an honour to represent your state.

Please visit Worldskills full list of winners: 

The judges were David Berger, NSW, Nicole Gibson, Vic. and Leonie Joss, W.A. The National competition was held over three days.

For more information on Floristry Apprenticeship Courses In Tasmania or Victoria please visit the SFL30115 Certificate III in Floristry web page.

WorldSkills Gold 2018


Posted by & filed under Barbering, Beauty Therapy, Floristry, Hairdressing.

Pre – Enrolment Handbook Updates April 2018




Principal of Barbering College Marjorie MilnerWelcome and thank-you for choosing Marjorie Milner College. The information contained in this handbook is intended to provide an overview of the training and services provided to students when they undertake studies at the College.

Marjorie Milner College is a Registered Training Organisation that specialises in Beauty Therapy, Floristry, Hairdressing and Barbering training. The College endeavours to provide the highest level of professionalism and training within these industries and is continually seeking input from industry as to current trends and techniques. The College is committed to a quality assurance approach and undertakes to continually update and improve its training, assessment and services.

Marjorie Milner College provides a caring and nurturing environment for students as well as exceptional industry expertise from its trainers. Students will be supported and encouraged to reach their full potential whilst training at MMC.

Marjorie Milner College is responsible for the quality of its training and assessment and prides itself on the quality of its graduates. The College strives to ensure its students are industry ready before they complete their training and is responsible for the issuance of all AQF certification documentation to its students.

Before enrolling in a course with Marjorie Milner College, it is imperative that you read and understand what is expected of you and what you can expect from MMC. This handbook is designed to inform you of the training and assessment undertaken at MMC, the support services provided by the College and of your rights and obligations as a student.


Please make sure you read all sections of the handbook carefully. If you require any clarification about the information contained within this handbook or about specific details of courses, please contact Student Services on (03) 9880 7257 or enquire at

Every effort has been made to ensure the information in this handbook is correct as of the version date in the footer. Marjorie Milner College reserves the right to alter policies at any time without prior notice. Policies may have only been partially reproduced in this handbook.

For a complete overview of MMC policies and procedures, please contact Student Services or access the policies through the student computers or the student library.

Gregory R. Milner
M.Ed, Principal

“Tell me and I forget, teach me and I may remember, involve me and I learn.”
-Benjamin Franklin


Induction and Enrolment

Before commencing a course at Marjorie Milner College, all students must first undertake a pre-training review, induction and complete an enrolment form. The pre-training review is completed at an initial interview and is used to confirm that your chosen course is right for you. Induction involves reading the Pre-enrolment Handbook and is undertaken at the College to provide you with the opportunity to ask any questions of trainers or staff at MMC. The enrolment form is then completed to detail your eligibility for government funding and to provide us with your contact details.

Privacy of Information

As part of the enrolment process, MMC collects information and paperwork containing private information relating to your funding eligibility. This documentation is retained in an office file created at enrolment and stored in a locked filing system within the administration section of the College, inaccessible unless you give a written request to Student Services.

Some of your information is made accessible to trainers through its presence on your training plan, kept in your individual student file. Student files are stored in classroom facilities and accessed by all students within the relevant department frequently. Although unlikely, this information may be accessed by fellow students. If you do not want personal information to appear on your training plan, you must alert Student Services at enrolment.

Are you eligible for the Victorian Skills First Funding?

Please use the chart below to check your eligibility for the Victorian Skills First (VSF). We will also check your eligibility as part of enrolment but it is your responsibility to ensure you have read the following and advised Student Services if you are not eligible.

Are you:

* a holder of a Temporary Protection Visa may be eligible for the VSF.

It is important for you to understand the implications of accessing the VSF and how it will impact on your future access to this funding. Below is a graph depicting your ability to access funding based on your course choice or previous qualifications.


All Beauty Therapy, Floristry, Hairdressing and Barbering courses are based at the Marjorie Milner College Head Office in Surrey Hills. All policy and course enquiries should be directed to Administration or Student Service Staff.



Vicky Milner
Student Services James Milner
Beauty Therapy Beverley
Floristry Nicole
Gregory Milner (Principal)
Hairdressing / Barbering Natalie

Campus orientation

When you start your training at the College you will receive a tour of the building and shown to your relevant work and break areas.

Kitchen and Toilet Facilities

The main MMC kitchen is located at the rear of the main teaching floor, behind the computer lab and hairdressing/barbering classroom. There are three vending machines (charges apply) located in the main kitchen as well as microwave facilities. The main toilet facilities are also at the rear of the building, opposite the kitchen. Beauty Therapy and Floristry departments each have small kitchens within the respective teaching areas as well as separate toilet facilities.

Car Parking

Students are discouraged from driving to the College where possible. Students are instead urged to use public transport to and from the College where available. The College is conveniently located on the Lilydale/Belgrave Line and buses are available on Union Road. If you drive to the College parking is limited to the designated areas on the map (shown right).

All Day Parking is available at the arrowed locations.
Note there is walking access directly under Chatham Railway station.


Students have the opportunity to use lockers to store belongings. Lockers remain the property of Marjorie Milner College at all times and are provided as a convenience to students. Students are not permitted to use the lockers for any purpose other than for the storage of college-related materials. Marjorie Milner College retains the right to search individual lockers if staff believe there are reasonable grounds for a search. Students must make a deposit of $10 to the office to obtain a locker key. This will be refunded upon return of the key at the end of the day. Please refer to the full locker policy for more details (available on student computers or at the Student Services Office).

Student Card

Students can request to receive an official MMC student card at the cost of $15. If you would like a student card, please email a copy of a portrait shot to Student Services, attention: James Milner ( Processing time for student cards is two weeks.


Printing: 10 cents per black and white single sided page and $1.00 per single sided colour page. Payment can be made to student services or at the administration desk.


The student library includes resources for students to use throughout their studies. Students may use the books during class time but these must be returned at the end of the day. No library books are to be removed from the College premises.

College Values and Expectations

Marjorie Milner College has high expectations of all students. We are proud to deliver excellent training and encourage our students to utilise our knowledge to its fullest extent. We are passionate about our industries and endeavour to impart a similar enthusiasm in our students. We value collaboration and creativity in our students and strive to create a trusting and nurturing environment for students to learn in.

Attendance and Punctuality

Students are expected to maintain an attendance level greater than 80% during the course of their studies. If your attendance level drops below this, you will noted as ‘at risk’ and required to attend a meeting with the Principal to discuss your progress and reasons for low attendance.

Termination of studies may result if attendance is not maintained over 80% (except in extenuating circumstances). Marjorie Milner College reserves the right to withdraw a student after two months of non-attendance if no contact is made by the student within this time.

Day classes at MMC start at 9:00am and finish at 4:30pm. There may be times when shorter breaks enable students to finish at 4:00pm but this is negotiated on a day-to-day basis. Evening classes (Monday) start at 6:00pm and finish at 10:00pm. Students are expected to be punctual to class and repeated lateness may result in disciplinary action and employer contact (for apprentices).

Students are not permitted to leave early from class without prior approval from a trainer. If Apprentices are required for work, a letter should be supplied from an employer and given to the Head of Department. Alternatively the employer will be required to verbally reinforce the reason for leaving early. The college requests twenty four hours of notice for students wishing to leave early.

Absenteeism & Illness

If a student misses class due to illness or other extenuating circumstances this must be communicated to the College, either a phone call or email.  Students are required to provide a valid doctor’s certificate for any two consecutive classes missed.

Your priority is to attend class with Marjorie Milner College. If you miss class for reasons other than illness, or extenuating circumstances, you cannot make up classes.

If you decide to withdraw from studies with MMC you are required to fill in a “Withdrawal Form” available from the Student Services Office. When a completed withdrawal form is received, Marjorie Milner College can then post a Statement of Attainment and Statement of Results to you. If you later decide to recommence your studies you must complete the enrolment process again by filling in a new enrolment form and paying fees again.

Student Leave

It is not recommended that any student take extra leave outside of the official college breaks. You are not able to make classes up on other days of the week. If you miss a class, the missed time cannot be made up.

Change of Day

Once a student decides what day/s they are to attend the College they may not change except through seeking permission from their Head of Department. A minimum of two weeks’ notice must be given to the College if you wish to change day. There is no guarantee a change of day may be granted as it will depend on class availability. MMC will accept or reject the application depending on the circumstances and class availability.

Emergency Information

In the event of an emergency, it is expected that all staff and students should remain calm and collectively move to the emergency assembly point located directly outside the building in the car park adjacent to the Chatham railway station. In the event of a fire or emergency, you will be asked to evacuate the building by the designated fire wardens. Fire Management Plans are displayed in every room of each campus. In the case of an emergency, you are required to leave all personal items in the building and in a calm manner, leave the building through the nearest exit. The College advises all students to read and understand the emergency procedures in place and contact Student Services if you have any questions.

First Aid Information

There are First Aid Officers present within each department. If you require first aid, advise the nearest officer and they can provide you with assistance. The First Aid Officers at the College are:

  • Beverley – Beauty Therapy
  • Nicole – Floristry
  • James – Administration
  • Renate – Hairdressing/Barbering

Access and Equity

Access refers to the ability of students to enter training and equity refers to the issues relating to student participation and achievement of outcomes. MMC is committed to providing opportunities to all people and meeting the needs of individuals for advancement in training on an equitable basis. MMC prohibits the discrimination towards any individual or group of individuals and provides an open opportunity regardless of:

  • Gender
  • Pregnancy
  • Age
  • Heritage
  • Disability
  • Sexuality
  • Race, colour, nationality, culture, ethnic or ethno-religious backgrounds
  • Marital status

All participants who meet the entry requirements (if applicable) as prescribed by the appropriate National Training Package, will be accepted into any offered program within our scope of registration. Any issues or questions raised regarding access and equity can be directed to the Principal, Gregory Milner.

Compliments, Complaints, Appeals and Grievances

If you are enjoying your studies at Marjorie Milner College, we ask that you please give us your positive and constructive feedback through our survey system so we can share your thoughts with future students.

If there is something that is negatively impacting or effecting your studies or experience at the College, this can be raised as a complaint. A complaint is a type of problem, concern or grievance about studies, student life, the College or the College environment.

Where possible, MMC seeks to resolve complaints through a process of discussion, co-operation and mediation (where necessary) as soon as possible after an incident or situation has occurred. All complaints will be acknowledged and handled promptly, sensitively, with close regard paid to impartiality, fairness and confidentiality. All complainants will be protected from detriment or disadvantage if they choose to lodge a complaint.

Marjorie Milner College encourages its students to make their concerns regarding an issue or problem known initially to the person(s) involved as well as their Head of Department or Student Services Staff.

All records of complaints, appeals and grievances are kept strictly confidential and stored at the MMC Head Office at 401 Canterbury Road, Surrey Hills. As stated on the Complaints, Appeals and Grievances Form (Appendix 1.12), information provided by the complainant may need to be divulged to the persons with direct involvement (where appropriate). If a complainant has concerns about this process, they must discuss the matter with the Student Services Manager or Principal as part of the complaints, appeals and grievances process. The form mentioned above is available from Student Services, the MMC website and on the student computers. The following flowchart outlines the overall complaint resolution procedure.

Photography on Campus

Whilst undertaking a course at Marjorie Milner College there is the possibility that you and/or your work may be photographed. By reading and signing the pre-enrolment sign-off, you authorise that any pictures of your work constructed or designed at the College may be used in MMC promotional material. You also authorise general photos of yourself to be included in any promotional material unless specified otherwise in writing through use of the Photo Non-Consent Form (Appendix 1.34).  Students may also request the removal of a single photo through use of the Photo Removal Request Form (Appendix 1.26). Any students who do not want their photo/s used in future promotional material will be entered into the Photo Non-consent Register (Appendix 1.27). This is checked before use of photos in promotional material. If you are under the age of 18, a Marketing Material Informed Consent Form must be completed by a parent or guardian (Appendix 6.16).

Surveys and Government Contact

As a student at Marjorie Milner College you may be asked, at any stage during your training, to complete a survey of your experiences at the college and in your training. MMC uses feedback and satisfaction indicators from surveys to moderate and enhance training at the College and continually improve the quality of training and services at the College.

Government Contact

As Marjorie Milner College reports to the Department of Education, Higher Education Skills Group (HESG), it is possible that as a student of MMC, you could receive a survey from the NCVER or an invitation to participate in a Department endorsed project. It is also possible that the Department, or persons authorised by the Department, may contact you for audit or review purposes.

Fees and Payments

Fees are due at the beginning of your course and each year that you are on course. An invoice is issued upon commencement of training, and at the beginning of each following year, detailing your fees and acceptable payment methods. If you have any questions regarding your fees, please contact Student Services for more information.

VET Student Loans: Diploma Students

VET Student Loans is a loan that is expected to be repaid.

What is VET Student Loans?

VET Student Loans is an interest free Commonwealth loan that assists eligible full fee paying students and Victorian Government Funded Students to pay their tuition fees.

You do not have to use a VET Student Loans to pay your tuition fees. You can choose to pay all your tuition fees upfront to MMC, or some of your tuition fees upfront and use a VET Student Loans for the rest, or you can use a VET Student Loans for all your tuition fees (up to your FEE-Student Loans limit).

The Australian Government pays the amount of the loan direct to MMC, and you repay your loan through the Australian taxation system once you hit a repayment threshold.

There is no application fee for VET Student Loans and no interest charged on the VET Student Loans debt. The accumulated debt is however indexed according to the Consumer Price Index (CPI). Indexation of your VET Student Loans debt, in line with the Consumer Price Index (CPI), occurs when your debt has existed for 11 months or more. Please read the VET Student Loans Information for 2017 available in the College reception.


You may be eligible for a VET Student Loan loan if you:

  • Are an Australian citizen, or are an permanent humanitarian visa holder who will be resident in Australia for the duration of your unit(s) of study
  • are enrolled in an eligible course at an approved provider, and
  • have read the VET Student Loans information for 2017 booklet before you complete and submit the Request for a VET Student Loans form by the census date

From the 1st January 2017, students will also be required to complete a student entry procedure to determine your suitability for the course you have selected.

Census Date:
The census date is the last day you can:

  • Submit your form to access a VET Student Loans, or
  • Withdraw your enrolment without incurring the cost or debt for that unit.

20% Loan fee:
Subsidised students studying in Victoria will not be required to pay the 20% loan fee that applies to full-fee paying/fee-for-service students. Full-fee paying/fee-for-service students are required to pay the 20% loan fee.

Special circumstances:

Under special circumstances a student may apply to re-credit their FEE-HELP Balance. Students should speak with the Student Services Manager about this process.

Statement of Fees

All course fees and charges are payable in Australian Dollars (AUD). Fees must be paid when you commence your training. All course fees are detailed on the College’s website. If you are late to pay your fees there is the possibility that you will be suspended from studies until payment is made. Students are charged a tuition fee, and a student amenities fee. Students also have the option to pay for extra add-ons that are not compulsory for their qualification such as an excursion charge and an upgrade to colour notes. Fee-for-service courses must be paid in full, or a payment plan arranged on commencement of the course. Any payment plan must be strictly adhered to (late payments may results in suspension).

The student services and amenities fee, which is payable at enrolment, is non-refundable. This fee will be charged each year thereafter whilst enrolled with Marjorie Milner College. This fee covers the printing of the learning and assessment guides* (*some exclusions apply) and the maintenance of the learning facilities. Please check at the time of enrolment for the current fees and charges.

Fees may increase across a year. All fees for government funded courses cover 12 months only. If your course goes over 12 months you will be expected to pay fees again, at the new yearly rates. Apprenticeship students have an annual fee each year, for three years. The students’ fees must be paid for the full amount of hours for their course. A statement of fees is available for all students which details the cost of each unit and additional material charges.

Other Fees and Charges

In addition to course fees there are further material charges associated with some courses. Each course at Marjorie Milner College requires a Student Kit (details of these can be found under the relevant department requirements pages 19-21) and some floristry units require the purchase of learner guides not covered by the student services and amenities fee. These guides cost $40.00 each and must be purchased when you start the relevant unit (these units are detailed under the floristry department requirements page 20).

If you misplace a learning or assessment guide and require it to be replaced you will charged 10c per singled sided and 20c per double sided page.

When undertaking competency based training there is the possibly of being deemed Not Competent (NC) in a unit of work as the result of submitting work late or exceeding the number of resubmissions allowed. In such instances you will be required to pay for the unit again and the cost will be determined using the same eligibility criteria as when you first enrolled. Please note that by not receiving competency in a unit, you will not receive your full certification (as you won’t have fulfilled the qualifications requirements).

Protection of Fees

Marjorie Milner College protects student tuition fees through a membership of the Tuition Assurance Scheme with TAFE Directors Australia (TDA). This membership ensures the protection of student fees should training cease in your current course at MMC.

Credit Transfers

A credit transfer is the recognition that a unit or component of another training program may be equivalent in content and level to a unit or component of the training program you are seeking to undertake. A credit transfer can result in the exemption of some units or course requirements and reduce your fees. Relevant units deemed competent on Statements of Attainment or AQF Qualifications issued by other RTOs will be recognised. The credit transfer process incurs no additional costs when enrolling in a course with MMC. Any application for credit transfer(s) is required to be made at the time of enrolment.

Recognition of Prior Learning

Marjorie Milner College (MMC) is committed to providing up-to-date and relevant Recognition of Prior Learning (RPL) and Recognition of Current Competency (RCC) information to all students during enrolment and whilst enrolled. MMC staff will provide support and guidance regarding these enquiries.  The RCC assessment follows the same procedure as RPL described below. All applicants for RPL will be provided with a copy of the relevant unit of competency and evidence requirements for the units being applied for. Applicants who are able to provide satisfactory evidence that they have achieved the required unit of competency or competencies may progress through the course with an exemption for the RPL units.

What is RPL?

Recognition of Prior Learning (RPL) is a process, which recognises what you have learnt from:

  • Life experience
  • Work experience
  • Non-accredited/accredited training programs

These experiences are measured against the qualification/unit you are doing or want to do. If what you have learned at work or elsewhere is relevant to your course or qualification, you may not have to do certain units of the qualification again.

How does RPL work?

If you decide to apply for RPL, you will be asked for detailed records of your experience, employment, training, etc., which may be relevant. An RPL application form template (Appendix 1.2) can be requested from Administration at the Surrey Hills campus. Part of the RPL process requires you to conduct a self-assessment and to provide evidence against each of the performance criteria in a unit of competency. Once this is completed, you will then have an interview with your trainer who will go through your evidence portfolio with you.
Please speak with staff during your enrolment process in regards to applications for RPL. There is a minimum fee of $250 for the RPL process to cover the time spent by trainers and administrators processing the RPL application.


Fee Waivers can only be considered for students undertaking studies in a government funded place under a Certificate I-IV. Eligibility for a fee waiver is determined upon application. Individuals who wish to apply for a fee waiver must do so in writing to the Student Services Manager. The application must discuss the reasons for wanting a fee waiver and evidence should be provided with the letter. Job Seeker Fee Waivers are granted to individuals who have sought the assistance of an Employment Services Provider (ESP). MMC staff will request that the Job Seeker Referral form is provided and that the original is retained in the student’s office file.

Failure to Pay

Your fees must be paid by the due date indicated on your invoice. If your fees are outstanding you may face suspension or cancellation of your studies depending on surrounding circumstances. A meeting can be arranged with the Principal if exceptional circumstances have caused you have been suspended from studies due to a late payment.

Withdrawal and Refunds

The following overview outlines the Marjorie Milner College refund policy. Please read it carefully and ensure you understand the payment terms and conditions, and the withdrawal processes in place for tuition fees. If you wish to apply for a refund, you must complete a ‘Refund Application’ form and ‘Withdrawal’ form. If you wish to withdraw from your qualification but have passed the refund eligibility period, you must only complete a withdrawal form. Both forms are available from the website or head office. Once complete, submit the form(s) to Student Services.

Overview of the refund policy:

  • Tuition fees/charges for government funded students are paid at the beginning of training and the beginning of each following year.
  • Fee-for-service students will be required to pay no more than $1000 on the day of commencement. They will then be required to pay no more than $1000 per month until the full cost of the course is paid. Students will be provided with a fee schedule with breakdowns of amounts and due dates.
  • Any student whose fees are outstanding for more than fourteen (14) days will be asked to leave class and suspended until the account has been settled. MMC can decide to terminate a students’ training if payment is not made.
  • If you wish to withdraw from a government funded course, you must submit a refund application form and withdrawal form within thirty (30) days of commencing your studies. If theses are submitted within this period you are entitled to a full refund of your fees, excluding the non-refundable student amenities fee (up to $499) and any pro-rata hours you have completed during your first 30 days of study. If you have been enrolled for more than 30 days, you are no longer eligible for a refund.
  • Fee for service students that have been enrolled for more than 30 days are no longer eligible for a refund of fees paid.
  • If Marjorie Milner College cancels a government funded course during the period of a student’s enrolment, it must provide a full refund including the pro-rata portion of any compulsory non-academic fee and any fees for materials that have not been used in the course prior to the date of cancellation.
  • If a student withdraws from only part of a course or if only part of a course is cancelled, MMC need only refund the portion of the tuition fee and materials fee applicable to that part of the course.
  • If a student does not undertake tuition in part of a government funded course because of recognised prior learning (RPL), in respect of that part of the course, MMC must refund an amount equal to the difference between:
  • The tuition fee which has been paid;
  • The tuition fee applicable in accordance with these Conditions in respect of the aggregate of the enrolled subject hours for that part of the course in which the student has undertaken or will undertake tuition in that calendar year;

Refund Process

To apply for a refund you need to:


*Both forms are available from student services and the MMC website

**For VET Student Loans students this must be before the census date.

Both the MMC and VET Student Loans refund policies are available at

Course Cessation/Change of Package

A minimum of seven days’ notice will be given to students who have not yet commenced a qualification that has been deleted with the option of deferring to a later intake. A full refund will be given if students have commenced and the course ceases to run. If a new training package is endorsed whilst you are on course, your options for upgrading to the new package will be detailed by the College at such a time as this occurs.
NOTE: new training packages are only introduced every five (5) years.

Conduct Requirements

When studying at the College you are expected to act professionally and treat it as you would a workplace environment. The College anticipates that you will arrive on time to class with all equipment and materials you need for the day. Paperwork that must be completed daily is your responsibility fill out. Any inappropriate or dangerous behaviour whilst at the College will result in suspension from studies.

Student Rights and Responsibilities

You have the right to:

  • Be treated fairly and respected without discrimination or harassment, regardless of your religion, culture, age, disability racial or sexual difference, or socio-economic status;
  • Be free from all forms of intimidation;
  • Work in a safe, clean, orderly and cooperative environment;
  • Have any disputes settled in a fair and rational manner (this is accomplished by the Complaints Procedure found in the MMC Policy and Procedures document);
  • Learn in a conducive environment;
  • Work and learn in a supportive environment without interference from others;
  • Apply for recognition of existing skills and knowledge;
  • Privacy of records containing personal information, (subject to other statutory requirements and other agreed uses);
  • Be given information about assessment procedures at the beginning of the unit and progressive results as they occur;
  • Appeal within five days of receiving notification of any decision made about late or missed assessment;
  • Lodge a complaint and have it investigated effectively without fear of retaliation or victimisation; and
  • Express ideas and to ask questions

You have the responsibility to treat staff and fellow students with respect and fairness. This includes:

  • Following reasonable directions from a member of staff;
  • Not behaving in any way that may offend, embarrass or threaten others;
  • Taking care of facilities by not damaging, stealing, modifying or misusing property;
  • Not harassing fellow students or staff by, for example, using offensive language or making sexual advances;
  • Acting in a safe manner that does not place you or others at risk;
  • Ensuring personal details are current and correct;
  • Participating in all assessment tasks honestly and to the best of your ability;
  • Not smoking in non-smoking areas;
  • Not being under the influence of alcohol or illegal drugs; and
  • Following normal safety practices.

Access to Records

You are able to access your records by giving a written request to student services or by submitting a Request for Records Form (Appendix 1.28). This process must be followed for both current and completed students who wish to view or retrieve something from their files. You should be aware that if you wish to keep any of your assessment work, a photocopy of it must be kept by Marjorie Milner College for recordkeeping purposes.

Standards of Dress

Some students will be required to wear a uniform at the college. If a uniform is not supplied, you will be expected to wear clothing that is the equivalent of what you would wear to work. You will be required to wear closed toed shoes at all times for safety purposes. If inappropriate footwear is worn to the College you may be sent home to change your footwear. Heals over five centimetres are considered to be inappropriate and unsafe in a work environment. No short shorts, skirts, cut offs or midriffs exposed. In hairdressing or barbering you are in a real salon/shop environment where you represent MMCollege in a professional manner and your mode of dress must represent this.

Course Deferral

Marjorie Milner College does not recommend that courses be deferred. If due to medical reasons or other extenuating circumstances you need to defer your studies, you must outline this in a letter. You must specify the duration and reason for the deferral and post, email or fax it to the Head Office at 401 Canterbury Road, Surrey Hills addressed to the Principal. No deferral will be considered until such a letter is received.

As stated under attendance, if you do not make contact with the College for a period of two months, MMC reserves the right to terminate your training. No refund will be supplied in these circumstances, in line with the refund policy. Student Services staff will make multiple attempts to communicate with you during this time on the contact information provided at enrolment.

The College recommends that limited jewellery be worn to class. The college accepts no responsibility for any loss of or damage to jewellery whilst at the college or travelling to and from the college. Tattoos are requested to be concealed in line with your workplace policy and procedures.

Harassment and Bullying

Marjorie Milner College is committed to ensuring freedom from sexual harassment for all students and staff. This freedom contributes substantially to the achievement of MMC’s goal of creating and sustaining a respected college at the forefront of industry training. Harassment of any nature will not be tolerated by the College and staff are instructed to treat any harassment within the College as inappropriate behaviour which can result in suspension from studies. MMC believes that freedom from harassment is a key element to ensuring excellence in all activities. If you have been the victim of, or witnessed an incident of harassment, report it to your trainer and student services through use of a Harassment/Bullying Incident Report (Appendix 1.15) available from student services and the College website. Please refer to MMC’s policy and procedures for a detailed version of the sexual harassment policy.

MMC prohibits the use of aggressive behaviour at school as it has the potential to inflict physical or psychological harm to surrounding staff and students. This behaviour includes the use of force, coercion, noise, insults, threats, intimidation or bullying. The choice to engage in such behaviour will not be tolerated at MMC and will result in strict disciplinary action by either suspension or termination or studies. If you witness such an incident, report it to your trainer and student services using the Harassment/Bullying Incident Report Form.

Workplace Health and Safety

MMC is committed to handling the occupational health, safety and welfare issues that may affect our staff and students. In addition to this, you have a legal duty to take care of and protect your own health and safety and to avoid adversely affecting the health and safety of others.

The consumption or possession of drugs and/or alcohol are prohibited at the College. Partaking of any of the above whilst at MMC is cause for immediate termination of training.

Note: Smoking is prohibited inside all buildings on campus and is also restricted in other external areas of the campus such as near entrances to buildings and areas that may affect adjoining businesses. If you are unsure of where you can smoke outside, ask a staff member.

For more detailed information on health and safety please refer to the Workplace Health and Safety Policy, available from the Student Services office or through the student computers.

Environmental Strategy

As part of Marjorie Milner College’s effort to improve its green procedures it requires students to abide by the following procedures:

  • Use recycling and rubbish bins provided
  • Don’t litter outside the premises, this includes disposing of cigarette butts appropriately
  • When disposing of potentially hazardous materials, seek advice from a trainer about the correct way to dispose of the material
  • Take care of printed notes and ensure they don’t get lost to reduce paper wastage


Marjorie Milner College has developed its own educational notes to guide learners through their course. MMC notes are copyrighted and remain the property of Marjorie Milner College at all times. Students who are found copying/plagiarising or distributing MMC course notes may be persecuted under the Copyright Act 1968 (Copyright Amendment Act 2006) to the full extent of the law. These notes cannot be reproduced in any format other than with written permission from the Principal.


Cheating means to act dishonestly; Plagiarism means to copy without acknowledging the source and is a form of cheating. The assessment work you hand in to the assessor needs to genuinely represent your understanding of the subject concerned and not be copied from a fellow student or other external source. MMC has zero tolerance of plagiarism or cheating, and a penalty may be imposed if you are found guilty of either.

It is cheating to:

  • use notes or other resources without permission during formal testing
  • hand in someone else’s work as your own (with or without that person’s permission)
  • hand in a copied assignment
  • take work without the author’s knowledge
  • allow someone else to hand up your work as their own
  • have several people write one computer program or exercise and hand up multiple copies, all represented (implicitly or explicitly) as individual work
  • use any part of someone else’s work without the proper acknowledgement


It is not cheating to:

  • discuss assignments with teachers or other students to understand what is being asked
  • hand in work done alone or with the help of staff
  • get help to correct minor errors in spelling, grammar or sentence structure
  • discuss assignment requirements and course materials so that you can better understand the subject (this is, in fact, encouraged)
  • submit one assignment from a group of students where this is explicitly permitted or required
  • use other people’s ideas where they are acknowledged in the appropriate way, such as referencing, using footnotes, end notes or the Harvard system of referencing

Remember that the integrity of a group project is the joint responsibility of all members of the group. Therefore, if cheating of any kind is found in a group project, all members of the group will be held responsible and will be subject to the disciplinary processes of the College.


If a student is suspected of cheating, the teacher will investigate to establish evidence to support the suspicion. If there is evidence to support the suspicion, the teacher will notify the principal and set out the concerns to the student in writing, requesting a time to discuss the matter. The student will have the opportunity at this point to counter the allegations made against them.

Once the student has provided their information, the teacher may come to one of two decisions:

  1. If it is a minor or unintentional offence and the student will need to undergo an alternative form of assessment, such as a short oral assessment, which may involve talking about the work or questioning. The penalty in this case is that the student has to undergo additional assessments to ensure competency.
  2. It is a serious offence and the student will fail and receive a Not Competent (NC) for the unit. In this instance, a student will need to pay to repeat the unit and receive their full qualification. Repeated offences of cheating – minor or serious – will result in failure of the unit plus a record on the student file, together with the reason. A final consequence may be termination of studies.

Classroom conduct

Students are expected to behave sensibly and sensitively when at Marjorie Milner College. This includes keeping noise to a conversation level, using mobile phones minimally and keeping work areas clean.

Mobile Phone Use

Mobile phones and iPods are not an acceptable use of class-time unless being used for the purpose of education (i.e. Calculators, internet, etc). If students are found using these for purposes other than those relating to the college or your studies, it may be confiscated by the teacher until the end of class.

Computer Use

Computers have been made available to students at Marjorie Milner College. Students making use of this resource are required to use it only for educational purposes in their chosen area of study. Under no circumstances are computers to be used for personal use. A ban from computer resources will apply if there is a breach by any student. Please ensure that you do not use the computers for storing work and do not leave any files on the computer as these will be deleted regularly. Please read the full “Safe Use of IT” policy for further details.

Classroom Management and Dangers

As a student of Marjorie Milner College you may at times need to climb stairs and move around busy classrooms. MMC asks that you take care at all times and keep a general awareness of your surroundings. If you feel that something is a danger to yourself or others, notify a teacher or staff member immediately.


Staff do not supervise students during break periods. Students may leave the College campus but must return before the break is over. Lunch is non-college time however you are expected to act responsibly when unsupervised at break times.

Personal Belongings

Students are advised not to bring valuables to the College. MMC will not take any responsibility for students’ personal possessions.

Managing your Studies

A large component of your studies at Marjorie Milner College is self-paced and self-directed allowing you to guide your learning independently. Due dates will be specified for assessments by your trainers, and it is important that you adhere to these, however if you need more time, these dates can be extended (refer to the due dates section).

Training Plan

Your Training Plan is a fundamental reference guide to your progress through your qualification. It details the units within the qualification, the learning requirements for each of these units and the time it is anticipated you will take to complete each unit of study.  The training plan is signed by yourself, MMC, and by your employer or school (if you are an apprentice or School Based Apprentice) as it is the formal agreement of the training between yourself and the College.

We have developed each Training Plan in consultation with employers and past-students. This is to ensure that the units chosen from the qualification are relevant to industry needs.

Each Training Plan includes:

  • The full, formal qualification title
  • the commencement date of formal training
  • employment information (if an apprentice or trainee)
  • student phone number (to ease contact by MMC staff if the need arises)
  • the mode of delivery of formal training by MMC (e.g. classroom based, block release)
  • how and when assessments will happen
  • the Units of Competency, including any elective units, that make up the qualification
  • training materials to be provided by MMC including to apprentices or trainees
  • the units of competency to be signed off by a trainer when complete
  • who to contact at Marjorie Milner College if you need support
  • specific assistance that may be needed to meet special learning needs, e.g. literacy, numeracy, mentoring etc
  • the Program Unique Supervised Hours (PUSH) which details the amount of time spent by you with trainers/assessors during your course
  • the Program Supervised Teaching Activity Completion Date is the anticipated end date for you to finish your course by

At your initial interview, a general time-frame for course completion should have been specified (if this has not happened please contact Student Services). The time-frame for course completion is reliant on your own time arrangements and commitments. This means that the ‘proposed’ dates detailed on the training plan for each unit are a guide only and can be changed to suit your needs.

The training plan is to be kept in the front of your student folder and must remain accessible at all times. It is used by teachers to record your progress and as you complete units these will be marked off on the training plan by your teacher. Except for your signature, you must not write on the training plan. A copy of the training plan will be provided to you upon enrolment.

Please don’t take home your student file as your trainers and administration staff must have access to your training plan at all times for reporting requirements.

Student Learning Guides

All of the learning guides used at the College are composed by the trainers and are inclusive of each trainers’ industry experiences. Each guide has been created for, and is compliant with, its respective nationally recognised training package.

These guides are used to direct your training and give you the knowledge you need to reach the competency requirements specified by each unit in combination with the skills and knowledge gained in practical classes at the College. Each learning guide only addresses one unit of competency and has an associated assessment booklet. Within every guide is a section titled:
‘Your Training, Your Learner Guide’ which aims to give you direction on how to best use the learning guides.

All students are encouraged to ask questions of their trainers when moving through a learning guide to ensure they have interpreted the information correctly. It is best if you read the learning guide before attempting the assessment booklet of the unit as it assesses content from the learning guide and from skills learnt in your classroom based learnings.

Student Assessment Guides

At Marjorie Milner College, we believe that effective and well-designed assessments play a critical role in assisting you to achieve successful learning goals. Our assessments have been written to enable you to reach these learning goals as well as to effectively demonstrate the competency levels required by each unit in the training package.
Assessment types at the College can include: research assignments, presentations, demonstrations, reports, simulations, verbal questioning, group work and individual work and computer based productions. The majority of

Student feedback on
Marjorie Milner College
It’s a nice warm environment and it’s easy to stay focused on your work. You can tell it’s a caring family business.

-Leah, Hairdressing Student

Having Bev as our teacher was definitely the best aspect [of training]. She lives by what she teaches and this is very motivating to me. All the staff at the college are very approachable and understanding and I never had a day that I didn’t feel like coming in. Coming to school was actually something I looked forward to every week.

-Anonymous Beauty Therapy Student

I would highly recommend Marjorie Milner College to anyone interested in Floristry training. I like the structure and knowledge of my trainers and the mix of theory and practical. It’s challenging work, but it’s a creative outlet that’s a lot of fun.

-Taylor, Floristry School-Based Apprentice

Amazing education, I have learnt all I have from this College, with the help of all the amzing staff and teachers. I highly recommend Marjorie Milner College to anyone wanting to learn the right way. James is the man, give him a call and he’ll be sure to help you out.
Google Review Zak, Barbering Apprentice

the assessment booklets used at the College have a combination of written responses and the above assessment forms to ascertain your understanding of the unit content. When enrolling, it is best if you check a sample assessment to clarify the type of written responses needed for your course.

Assessment tasks at the College are constructed upon the principles of validity, reliability and fairness. Trainers have the ability to make reasonable adjustments to assessment based on individual requirements. If any such changes are made to your assessments, these must be agreed upon by both your trainer and yourself to ensure you both understand the adjustment and agree to the assessment type to be used. Whilst on course at the College, you can negotiate with your trainers as to the pace of your studies. If you have commitments outside of your studies, it is best to let your trainers know so they can set assessment dates to best suit your needs.



Please rate Marjorie Milner College on Google before you finish your course.


Due Dates and Submission Process

You must observe all due dates for each unit of competency as specified by your trainer. If you are unaware of a due date for a unit you need to communicate this to your trainer. It is your responsibility to find out due dates and adhere to the timeframe. If you are unable to complete a unit of competency by the due date you must inform MMC within 7 days prior to the due date in writing (email is preferable). An extension may be granted depending on the legitimacy of the reason. This will be determined by the head of your department.

All theory units must be submitted by 12:30pm (lunchtime) on the due date. This is to allow students to participate in practical activities usually scheduled in the afternoons.

Competent and Not Yet Competent

Once you have received a result of ‘Competent(C) in both the theory and practical aspects of a unit, your trainer will sign the unit off on the training plan with the completed date.

If you receive a result of ‘Not Yet Competent(NYC), you will be given two opportunities to re-submit your theory work if all questions have not been answered adequately. Similarly, you will be given two attempts to meet the performance criteria of the practical components of a unit. Each trainer will provide feedback on what needs improvement after each submission or attempt. If, after the second reattempt at an assessment, you are still deemed ‘Not Yet Competent’ your trainer will identify you as a ‘Student at Risk’ (see below).

Note: You must complete all questions in assessment booklets to be deemed competent.

Student at Risk

If you receive a second NYC outcome for a unit of work, you will be deemed as ‘at risk’. This identifies that you may not successfully advance through your course and achieve completion of your qualification. In such circumstances the following actions will be taken:

  • A progression meeting will be organised between yourself, the Head of Department and the College Principal
  • You will be given the opportunity to explain any difficulties you are having with the training or the specific unit.
  • A support or intervention strategy will be developed to best address your needs
    (this will be documented and a copy retained in your office file).
  • Follow up meetings will be arranged to ensure reasonable progress is maintained.

If after a third attempt you are still unable to complete the requirements of a unit to the level of competency expected by the training package you will be deemed ‘Not Competent’ (NC). In this circumstance you will need to pay to repeat the unit and achieve a Competent (C) outcome in order to receive your qualification. When applying to repeat the unit, you will be reassessed for funding eligibility and charged the appropriate unit cost. If you are no longer eligible for funding, you can redo the unit on a fee-for-service basis. The cost of each unit is outlined on the statement of fees provided at your initial interview.

Quality Training and Assessment

All Marjorie Milner College training and assessment processes comply with the standards of ASQA and the requirements of the relevant national training package and funding contract. These standards are maintained through continual staff professional development, monitoring of systems, industry liaison, internal auditing and internal moderation by the administration team. All training and assessment is delivered by teachers who meet the requirements of being a VSF Teacher at all times. Each qualification has been developed to provide high quality Training Services that are Suitable and Appropriate for students’ abilities and their relevant industry.  Additionally the Duration and Intensity of training has been established with consideration given to the time needed for the delivery of an effective Volume of Learning. You can request to see the relevant training and assessment strategy and teacher information for your course at Student Services.

Beauty Therapy Department

Within the Beauty Department at Marjorie Milner College, our aim is for you to be an amazingly knowledgeable, confident and employable therapist. Our courses are structured to ensure that you continually build up your knowledge throughout your qualification and so you learn skills valuable to the industry and your professional career.


At Marjorie Milner College the products we use for our Beauty treatments are Dermaviduals skincare as well as Phyt’s. Both are plant-based and are friendly on a clients’ skin and on the environment. Marjorie Milner College will provide products to students whilst on course for practical classes and assessments. If a student remains at the College past the anticipated completion time then students will be expected to supply their own product for further practical classes.

Units of Competency

The units of competency chosen for the Beauty courses at Marjorie Milner College are selected from the National Training Package ( in consultation with industry to ensure it reflects what industry needs from graduates. You may be required to complete additional units above the minimal standard set by the training package. 

The full list of all the units you need to complete to fulfil your qualification are outlined on your training plan and on the College website.

Tools and Equipment

To be able to work within the Beauty Industry you must have your own set of professional tools and equipment. You are able to purchase these in the form of a student kit directly from, Beverley or you may source your own using the equipment list.  This list will be supplied at enrolment with a breakdown of tools and equipment and appropriate costs. It is your responsibility to check your kit. The approximate cost for a Beauty Student Kit is $500.

You must supply your own stationary (pens, pencil, rubber, stapler, staples, sticky tape, glue stick, plastic ruler etc). It is your responsibility to look after your equipment and ensure it is clean and in good working condition. You are to bring your own equipment to each class and are not permitted to borrow equipment from the College or another student. If you do not have your equipment you cannot complete practical work.

If any school equipment is damaged due to carelessness you are responsible for replacing it at your own expense. All College-owned equipment must not, under any conditions, be taken from the premises.

Floristry Department


Within the Floristry Department at Marjorie Milner College, we focus on developing your technical skills and industry knowledge to ensure you are confident to commence or continue working within the floristry industry. Our courses are structured so you are able to maximise your time with trainers and receive valuable step-by-step guidance from them on professional floristry techniques.


At Marjorie Milner College the sundry products we use for our Floristry classes are sourced through Apack Floral Sundries. The Milner family has had a long association with Apack suppliers and are always confident of their quality.

Flowers are provided for students when practicing their practical items before assessment. As of January 2016, if a student needs to practice an item more than five (5) times they will need to supply their own flowers for any additional practices required. Marjorie Milner College will provide flowers for final practical assessments for all floristry courses however if students in the Certificate IV and Diploma wish to embellish assessments with their own materials they are welcome to supply rare or additional items not available at the College.

Units of Competency

The units of competency chosen for the Floristry courses at Marjorie Milner College are selected from the National Training Package ( in consultation with industry to ensure it reflects what industry needs from graduates. You may be required to complete additional units above the minimal standard set by the training package.

The full list of all the units you need to complete to fulfil your qualification are outlined on your training plan and on the College website.

Learner Guides

Within the Floristry Courses offered at Marjorie Milner College are some large resources that you must purchase when you complete the related unit. These are at a cost of $40.00 (black & white) and are needed to fulfil the training requirement of the course.

The guides you are required to purchase are:

  • Assemble floristry products
  • Construct floristry products with a base medium
  • Construct hand tied floristry products
  • Construct wired floristry products
  • Construct complex floristry products

Note: If you hold a credit transfer on any of these units from a previous course, you will not be required to buy the resources again.

Tools and Equipment

To be able to work within the Floral Industry you must have your own set of professional tools and equipment.  You are not able to purchase a kit directly from Marjorie Milner College. Floristry students are recommended to purchase their equipment from Apack Floral Sundries. An equipment list will be supplied at enrolment with a breakdown of tools and equipment and appropriate costs. It is your responsibility to check your kit. The approximate cost for a Floristry Student Kit is $140.

You must supply your own stationary (pens, pencil, rubber, stapler, staples, sticky tape, glue stick, plastic ruler etc). It is your responsibility to look after your equipment and ensure it is clean and in good working condition. You are to bring your own equipment to each class and are not permitted to borrow equipment from the College or another student. If you do not have your equipment toolbox you cannot complete practical work.

If any school equipment is damaged due to carelessness you are responsible for replacing it at your own expense. All College-owned equipment must not, under any conditions, be taken from the premises.

Hairdressing Department


Within the Hairdressing Department at Marjorie Milner College, we endeavour to build your practical skills and knowledge to ensure you become a confident hair stylist. Our courses are structured to maximise the one-on-one attention you receive from trainers and to provide you with the most up-to-date industry knowledge you will need for your professional career.


The products we use for our hairdressing treatments are from the Hairjamm range including Davines, Pure and Juuce. Hairjamm is an Australian owned company and supplies salons all over Australia. Marjorie Milner College will provide products to students whilst on course for practical classes and assessments. If a student remains at the College past the anticipated completion time then the student will be expected to supply their own product(s) and models for further practical classes.


You will be required to bring models to class to complete practical accreditations. MMC may be able to assist but the onus is on the student to arrange their own models.

Tools and Equipment

To be able to work within the Hairdressing Industry you must have your own set of professional tools and equipment. You are not able to purchase a kit directly from Marjorie Milner College. Hairdressing students are recommended to purchase their equipment from Australasian Hair and Beauty Supplies. An equipment list will be supplied at enrolment with a breakdown of tools and equipment and appropriate costs. It is your responsibility to check your kit. The approximate cost for a Hairdressing Student Kit is $800. Remember – you will not need all of the equipment at the very beginning of your qualification. You can gather the tools you need over time.

You must supply your own stationary (pens, pencil, rubber, stapler, staples, sticky tape, glue stick, plastic ruler etc). It is your responsibility to look after your equipment and ensure it is clean and in good working condition. You are to bring your own equipment to each class and are not permitted to borrow equipment from the College or another student. If you do not have your equipment you cannot complete practical work.
If any school equipment is damaged due to carelessness you are responsible for replacing it at your own expense. All College-owned equipment must not, under any conditions, be taken from the premises.

Workplace Log Book

Within the first two months of your training commencing you will be issued with a yellow workplace log book. This can be used as extra evidence to assist you to complete units of competency faster with the assistance of your salon manager/owner. You are required take photographs of your work which includes before and after as well as one during the service with you in the photo.

Barbering Department


Within the Barbering Department at Marjorie Milner College, we endeavour to build your practical skills and knowledge to ensure you become a confident hair stylist. Our courses are structured to maximise the one-on-one attention you receive from trainers and to provide you with the most up-to-date industry knowledge you will need for your professional career.


The products we use for our Barbering treatments are from the Hairjamm range including Pure and Juuce. Hairjamm is an Australian owned company and supplies salons all over Australia. Marjorie Milner College will provide products to students whilst on course for practical classes and assessments. If a student remains at the College past the anticipated completion time then students will be expected to supply their own product(s) and models for further practical classes.


You will be required to bring models to class to complete practical accreditations. MMC may be able to assist but the onus is on the student to arrange their own models.

Tools and Equipment

To be able to work within the Barbering Industry you must have your own set of professional tools and equipment. You are not able to purchase a kit directly from Marjorie Milner College. Barbering students are recommended to purchase their equipment from Australasian Hair and Beauty Supplies. An equipment list will be supplied at enrolment with a breakdown of tools and equipment and appropriate costs. It is your responsibility to check your kit. The approximate cost for a Barbering Student Kit is $800. Remember – you will not need all of the equipment at the very beginning of your qualification. You can gather the tools you need over time.

You must supply your own stationary (pens, pencil, rubber, stapler, staples, sticky tape, glue stick, plastic ruler etc). It is your responsibility to look after your equipment and ensure it is clean and in good working condition. You are to bring your own equipment to each class and are not permitted to borrow equipment from the College or another student. If you do not have your equipment you cannot complete practical work.

If any school equipment is damaged due to carelessness you are responsible for replacing it at your own expense. All College-owned equipment must not, under any conditions, be taken from the premises.

Workplace Log Book

Within the first two months of your training commencing you will be issued with a yellow workplace log book. This can be used as extra evidence to assist you to complete units of competency faster with the assistance of your salon manager/owner. You are required take photographs of your work which includes before and after as well as one during the service with you in the photo.


Unique Student Identifier

The USI is an initiative within Australia which enables each separate training record for individual students to be linked together in a national database, regardless of which training provider delivered the training. As of January 2015, all students within Australia must have a USI. When enrolling with Marjorie Milner College, students must provide their USI. If a student has not previously applied for a USI they can do so at the College or if students have previously applied but do not know their USI they can grant permission to MMC to find and view their USI.


Whilst you are completing your course, the College will make every effort to provide you with the necessary support you need. If there is anything you require particular help with, it is best to first speak with your trainer (if appropriate) and they can refer you to the most relevant person. The following are the major areas of support that Marjorie Milner College provide to its students.

Educational and Support Services

The educational services provided by the College include, but are not limited to:

  • Expert trainers in their respective industry
  • Student services staff, available to assist you with administration issues and to give advice or direction in other support requirements
  • A letter to communicate to Centrelink the nature and duration of a qualification you are undertaking (Appendix 1.17)
  • Computer and printing services for use during your studies
  • A student card
  • Kitchen facilities and vending machines
  • Networking opportunities with relevant industry events and assistance with employment opportunities

If you anticipate that you may need additional support during your training for literacy, language, numeracy, or technology, you can alert your trainers of this need(s). Trainers may identify that you require support and refer you to programs outside the College, such as the Reading Writing Hotline. For students requiring support with technology, additional tutorials can be run at the college by request.

If you require counselling, mediation or personal support services, MMC will support you to the best of their ability but will also recommend that you contact professional services such as Beyondblue, Lifeline, and Relationships Australia.

The above logo is the registered trade mark of beyondblue and as such is only reproduced here to provide information to students seeking their services in line with their terms of use

Language, Literacy and Numeracy (LLN)

As part of enrolling at Marjorie Milner College, each student must complete a Language, Literacy and Numeracy (LLN) evaluation. This involves a Service standardised evaluation of your LLN skill level and enables MMC to identify any additional assistance that you may require. The LLN is structured differently for each industry qualification and is a tool to assist trainers. The evaluation is not a test, therefore there are no pass or fail marks.

Skills Australia has identified that LLN competence is an essential factor underpinning employability skills and are required by industries for specific job tasks. As such, trainer’s use the principles developed under the Australian Core Skills Framework (ACSF) to deliver training and may use it to tailer training to help improve a students’ LLN competence.

If you require additional LLN assistance prior to or during training, you may wish to speak with the Head of Department or access the Reading Writing Hotline, 1300 655 506,

Centrelink Contact

Marjorie Milner College is an approved training provider. Please ask administration or email James the Student Services Manager and they will provide you with a letter outlining a confirmation of enrolment. The letter will also specify the time-capacity of your course and whether it is considered full-time or part-time.


Posted by & filed under Barbering, Hairdressing, Uncategorized.

World’s Greatest Shave Barbering Style 


20 Years of World's Greatest Shave Barbering Course Melbourne Barbering SHB30516 Marjorie Milner College Leukaemia Foundation Barbering 2018 Leukaemia Foundation World's Greatest Shave Riordan Worlds Gretest Shave Clippers Riordan Worlds Gretest Shave Worlds Greatest Shave


Riordan, a second year barbering student from Marjorie Milner College, undertook the “World’s Greatest Shave” at Auburn South Primary School on Thursday 8th March 2018. The event was a great success helping to raise over $10,000 for the Leukaemia Foundation. It was also supported by DJ’s and was a fun community event. 

Riordan, from the small town of Axedale just south of Bendigo, works with Sam at the Grooming Lounge. His passion is men’s grooming and he commenced the barbering course with the first cohort back in October 2016. Marjorie Milner College was the first College to proudly deliver the Certificate III in Barbering. The motivation was Russel Milner, whom was a barber apprentice back in the 1950’s.

Riordan has come a long way from October 2016 to now and is becoming a competent barber. On the 8th March Riordan shaved seven heads which included members of the local inner-eastern Melbourne community. Riordan described it has a great challenge and “I don’t think I will ever do another haircut in front of so many people”. The College was very proud of Riordan’s efforts and how far he has come with his barbering skills. We look forward to Riordan completing his SHB30416 Certificate III in Barbering later this year.

For those that are unaware, the World’s Great Shave started back in 1998 with this year marking its 20th anniversary. It raises money for the Leukaemia Foundation. Over the past 20 years people of all ages shave, colour or wax, cut pony tails, banish beards and trim top knots. And they’re supported all the way by proud family, friends, colleagues and classmates. Some may have a personal connection to blood cancer, while others take part simply to have fun and raise money for a good cause. Blood cancer in the third most common cause of cancer death in Australia, claiming more lives than breast cancer or melanoma. Every day another 35 people will be diagnosed. 

We thank Auburn South Primary School for the opportunity and sincerely thank Riordan for his efforts and the hard work he has put into his Certificate III in Barbering Course (SHB30516).

Marjorie Milner College is located in Surrey Hills, Melbourne. Enrolments are open in both Hairdressing and Barbering. Click on this link to find out more about the Barbering Course. 

Posted by & filed under Floristry.

Marriage Equality Florist: Opportunity Knocks



With the recent change in the law, florists have a golden opportunity to gain extra business through promotion of flowers for Same Sex weddings (Marriage Equality LGBTI). This window of opportunity is a gain for florists to promote well priced wedding flowers and introduce new styles. Use your multi-media avenues to promote goods and services.

Cashed up couples

A concept to be considered is varying ages of couples and many are well cashed up. It is wise to consider specific designs to suit couples. In my last article for the AFI magazine I mentioned the trend in Europe to large, wired wedding bouquets. My main concern is pricing. Prices of wedding bouquets dropped with the popularity of hand-tied wedding bouquets and the danger has also been that most people feel they can make a posy of flowers. They cannot, however, construct a fully wired bouquet and as an alternative glueing on an interesting frame is another viable alternative. The need for wedding flowers for same sex weddings should create a demand for individualistic designs. Make sure your pricing is appropriate. The industry used to use the rule of 300% margin on all wedding flowers as a minimum and more high-profile florists would work on 500 to 600%. Basically, consider what your time is worth per hour. If you considered one hundred dollars an hour, you will find most photographers charge $250 or more per hour. Many florists charge less than one hundred dollars per hour and for the legal responsibility and the time involved and associated with weddings you should charge this as a minimum. It is perhaps a good time to review your pricing and you will find that many in the LGBTI community will not be bargain hunters.

Review your pricing for this market

Make no mistake, all associated industries to weddings charge a higher percentage than most florists. Please bear in mind that the indenture for floristry apprenticeship training is three years. The ploy of beating a florist down as they have ordered the flowers last is just that, a ploy. Don’t fall for it. Servicing LGBTI weddings allows florists to re-think their wedding market and their prices.

Types of bouquets

A wide variety of bouquets should be considered and also different types of buttonholes. Flamboyance should be a feature in some of your styles. There is also the chance for more associated decorating at the place of service and the wedding venue. Think out of the box with your ideas and come up with flower designs specifically designed for this market. Consider a tie made with flowers. You could use a plain coloured tie as a base and make a decorative wire frame over the top of the tie. The colour of the tie becomes the backdrop and you would then glue flowers, possibly baby succulents and maybe chain of hearts/ string of beads, flowing over the flowers. These would all be applied with glue over the frame. You may have two bridal bouquets for one couple and some share the holding of a larger bouquet. A groom may hold a bouquet of flowers and also wear a large buttonhole/corsage.

Bridal ideas

Another popular idea is a couple entwined with a garland or lea equivalent of flowers. Do not forget hairpieces and these can be simple or elaborate. Flowers for receptions are limitless. Hanging installations have been used by a number of celebrities and cake flowers are usually a strong feature with multiple sprays. Rainbow coloured flowers such as roses, orchids and chrysanthemums are popular and flower content with glued applications can be quite minimal. If flowers are deconstructed the content can stretch a long way. Consider deconstruction of native flowers. A protea is a great example as the bracts can be used in small groups and create a feathered effect. Feathers are another ancillary item to combine with flowers and colours in feathers can vary considerably.

Great opportunity

It is exciting for florists to have a new window of opportunity. Act quickly and develop styles that are specific to this market. They will dictate individuality and you can charge accordingly. Review your pricing structure and market your individual ideas. Accept the challenge and enjoy the rewards to your business.


TieArragnment     Buttonhole2018

This long buttonhole makes a statement. This one is made on a gold aluminium frame and all components have been glued to this frame. Leather strands have also been incorporated. This can be attached with strong magnets to the lapel.

A tie of flowers. A frame has been constructed using wire and wire pearl strands. All available from APACK. All flowers are glued and garlic has been included. Promote this form of popularity. Total time to make this item was thirty- one minutes including the frame.

Written by Gregory Milner for the AFI magazine 2018.

Posted by & filed under Uncategorized.

Corneotherapy, Beauty, Enrol Now 2018


Beverly Greenwood (Bev) teaches the Diploma of Beauty Therapy here at Marjorie Milner College and has done so for the past 10 years. As a proactive and conscientious teacher who is committed to her students, she spends a portion of her holiday period ensuring that Marjorie Milner College is prepared for the upcoming year of delivering superior and evolutionary training.

One of the most important aspects of providing such quality training is to ensure that the college’s resources are detailed and in touch with industry needs and trends. As such Bev has taken the time to update our resources with new and relevant information pertinent to all elements of the Beauty Therapy industry. In addition to ensuring the content is relevant and engaging she maintains an approach in line with the college’s objective of training professional and workplace ready individuals, who will establish and continue to make positive contributions within the beauty industry.

In addition to her personal research, study and investigation, Bev remains engaged with industry through her connections and relationships with past students. Drawing on their knowledge and experiences within the field, Bev invites their contributions to again ensure that the college is passing on important insights that will enhance the next generation of qualified Beauty Therapist. This proactive approach also means that the resources are a combination of balanced components based on information, compliance, industry standards and are equally an enjoyable and fun accompaniment for students during their journey towards becoming qualified Beauty Therapist.

Bev works tirelessly to remain in touch with new and innovative changes within the industry. Through her attendance at the Aesthetics Practitioners Advisory Network (APAN) conference held in Melbourne in August of 2017 which covered a variety of subjects such as business strategies, important information on Beauty Therapy liability insurance as well as the most up to date information related to Beauty Therapy trends and the application of skin analysis techniques, she has been able to improve and evolve the student resources to include these ground breaking protocols and treatment strategies.

During January 2018 Bev attended the 5th International Symposium on Corneotherapy in Auckland, New Zealand.  Corneotherapy is an innovative and progressive skin treatment methodology that has proven it is possible to achieve a healthy skin with an optimally functioning innate immune system by preventing or reducing structural inflammation.


The theme of this year’s symposium was “Skin Microbiome and Corneotherapy presented by a number of experts in the following areas:

Ben Roediger, PhD  Skin Microbiome – Skin Inflammation. (Dermatology)

Dr. Chu Chia-Yu PhD  Skin Microbiome & Dermatology (Dermatology)

Prof David Cameron-Smith, PhD The Human Gut Microbiome and its Relationship to Human Health (Nutrition)

Chef Craig Rodgers  Living Foods Affect the Microbiome (Nutrition)

Ghita Lanzendörfer-Yu, PhD Microbiome-Human Genome (Biology)

Ben Roediger, PhD  Advanced Imaging Technology to Decipher Inflammatory Mechanisms (Physics)

Rachel Robertson  The Effect of Preservatives on the Microbiome (Chemistry & Corneotherapy)

Trudy Fleming  Does Laser Affect the Microbiome? (Physics)

Dr Hans Lautenschläger, PhD  Current Stage of Corneotherapy Formulations (Corneotherapy)

René Serbon  Re-establishing the Skin Microbiome with Corneotherapy (Corneotherapy)

Florence Barrett-Hill Relevance of Microbiome for Corneotherapy (Corneotherapy)


Further, during the Symposium Bev was honoured to be appointed as part of the education committee for the International Association for Applied Corneotherapy (IAC). We congratulate Bev on her achievement and are thrilled to see her contribution to the industry and the education of students within the Beauty Therapy industry recognised.

Marjorie Milner College’s beauty therapy department utilises Dermaviduals as a quality skin care treatment and exceptional teaching tool due to its demonstrated and established excellence. The International Dermavidual Symposium was held in Sydney which Bev attended, providing her a further opportunity to enhance her knowledge base in order to confidently share and apply new initiatives to her classroom.

Bev’s enthusiasm for the Beauty Therapy industry is profound and her commitment to sharing her knowledge and enthusiasm has no bounds particularly when she is motivated by the desire to provide the very best in education for individuals studying within this field. Bev attended a Gala dinner to support a previous student Kai Thomas as he was nominated as Junior Corneotherapist of the Year. Bev commented “A true talent and his nomination is exceedingly deserved, I am thrilled to have supported him this far and congratulate him sincerely”. Everyone here at Marjorie Milner College would also like to extend our congratulations to Kai for an amazing achievement.

To conclude we are thrilled to be commencing Diploma of Beauty Therapy (SHB50115) classes from February 2018. If you would like the opportunity to learn from an industry expert who in turn is committed to your educational journey and success then ‘Enrol Now’ using the below link or alternatively we would be happy to answer your queries via our contact page.


Photo: Bev pictured with Florence Barrett-Hill

Kai Beauty2018

Photo: Bev teaching Kai at Marjorie Milner College and Kai at awards night.

Posted by & filed under Floristry.

AAFD Online Floristry Competition


1st Place Close Up 1st Place Hair Piece 1st Place Side View 1st Place 2nd Place 2017 Top View 2nd Place 2017 2nd Place Hair Piece Front View 2nd Place Hair Piece 3rd Place 2017 Hair Piece 3rd Place 2017 4th Place 2017 4th Place Hair Piece


Congratulations to all of the competitors in the AAFD Online Competition. The standard of the designs was fantastic. It was exciting to see all of the interesting and different wedding bouquets and hairpieces designed to the Steampunk theme.

The AAFD Online Floristry Competition Winners are:

1st Place- Jenny Finley

1st Place

2nd Place-Nguyen Thuy Le

2nd Place 2017

3rd Place-Hannah Osborne

3rd Place 2017 Hair Piece

4th Place- Lani Chapman

4th Place 2017


Jenny has created an intricate frame for her bouquet. She spent hours and hours creating this beautiful design out of aluminium , copper and bullion wire to replicate the style of dress two. She used steam punk accessories to continue the theme. She flowered her structure with delicate Phalaenopsis orchid, String of pearls, Spanish moss, Blackberries and Freesias. This design is worthy of publication in any floristry industry magazine. Jenny’s hairpiece depicts the fashion of steampunk with the top hat design. This is also a delicately handmade design.


Thuy has created a beautiful parasol style design for dress one. She has spent many hours on her bouquet frame using aluminium, copper and bullion wire to create a delicate bouquet. She has replicated the rose detail in the centre of her design from the roses on the dress. The centre has a beautifully created Romelia in it. She has used Roses, Arab’s eyes, Love in the mist and String of pearls in her design. The underside of Thuy’s parasol is as beautiful as the top. Thuy’s hairpiece replicates the handle of her parasol to compliment her bouquet design.


Hannah has created a delicate informal bouquet that is held dropping from the hand. She has used aluminium wire to create the circle and used chain to create the drops from the top. The chains show the layered features of dress two. She has used feathers, Fine fern, Cymbidium orchids and James story orchids to create a delicate design. Hannah has used the steampunk hat to using feathers, Lotus pods, Cymbidiums and Fine fern to compliment her design.


Lani has created an informal bouquet made out of cogs that are typical of steampunk designs. Lani has used bullion wire and chains to complete the design structure. Lani has used Roses in her design to replicate the roses on dress one. She has created a matching hairpiece using bullion wire and tiny light bulbs to compliment her bouquet design.

Great Work to all those that entered. The AAFD look forward to running the online floristry competition next year in 2018.

Posted by & filed under Uncategorized.


Talking Lifestyle Greg Milner Interview:

Greg Milner was the Gardener of the Week on the Weekender on Talking Lifestyle Radio.

Gregory Milner is a renowned 3rd generation florist who is the head of the Marjorie Milner College in Melbourne. Gregory chats to Judy Horton and Clinton Maynard about his new book “Flowers – Selecting, Arranging, Caring”.

Click on the link below to see the article on Talking Lifestyle website. Have a listen to Judy chat with Greg about how to look after your flowers.

Gardener of the Week: Gregory Milner



Posted by & filed under Barbering.

The Dirty Beard (Barbering)



There are blogs going around the Internet again in regard to the hygiene of beards. According to a new study, beards contain just as much fecal matter as a toilet. KOAT 7 reports that after swabbing a number of beards, a New Mexico microbiologist made the shocking discovery. However, the study has little scientific merit.

In a quote from IFLScience!:
“As Nick Evershed from the Guardian points out, the story wasn’t based on a scientific study. The investigation instead consisted of a reporter taking swabs of a small number of men’s beards and then sending those samples to a microbiologist to analyze. The microbiologist John Golobic identified ‘enteric’ bacteria, which normally reside in the intestines. He told the presenter that these bacteria are usually found in feces, but bacteria associated with feces is not necessarily feces—an important distinction that many people seem to have ignored.”

In a Youtube clip more is explained:

The internet has provided a viral story with little merit. The study came out in 2015 and is again doing the rounds on the Internet. However, if you are concerned that your beard now needs to be razored maybe go to your local Melbourne Barber Shop or be a model for some of our fantastic barbering apprentices at our Barbering Shop on Canterbury Road.

To learn more about Barbering and Beards please click on the following link to the new course starting in Late January, Certificate III in Barbering.

Barbering Course in Melbourne.


Posted by & filed under Floristry, Uncategorized.

Floristry Apprentice Winner Kathleen Horton
National Australian Winner of the Oasis Designz Cup Competition. 



The 2016 Oasis Design Cup Competition was themed a tribute to a painter. The Floristry Apprentice winner was Kathleen, who now works at Style by Nature in Port Melbourne. Kathleen was the winner of the Victorian Oasis Design Cup and was confirmed winner of the National Oasis Design Cup Winner for 2016. Kathleen won $1500.00 for her amazing design and winning both the Victorian and National Award.

Kathleen was inspired by Wassily Kandinsky’s 1923 “circles in a circle”. She emulated his work by cutting circles from different thicknesses of cardboard before covering them in wool and hanging them from fishing line. “A time consuming task but one that is effective.” said Kath

“I utilised most of the space that we were given. This gave me the opportunity to create a lot of depth within my design mirroring it so the back actually appears similar to the front with flowers and rings. I connected a ll focal areas so it was visually appealing from all angels and took your eye around the whole design.”

Kathleen covered her Oasis Form Frames Ring in moss and then bound it with a thicker wool so that it tied in with her other rings she had created. Pink gerberas, yellow calla lillies, umbrella fern, green trick, green anthuriums and their leaves were positioned to mimic the lines in Kandisksy’s original painting.

“Floristry…An art form that you can take in whatever direction you wish creating a bigger design like my piece, or creating that special bouquet for a bride on her day, or making that special tribute for a family’s love one. No matter what the occasion you can use your skills and when you put your mind  to it you’re capable of making anything” said Kathleen.


The 2nd place floristry apprentice winner was Chevonne. “After visiting the beautiful island of Fiji last May and finding out the Oasis Cup theme was tribute to a painter I naturally though of all the wonderful paintings there and the colourful, tropical flowers that surround you. I’ve taken my inspiration from Island Flowers – Heliconia by the Fijian artist Maria Rova. The the three wreaths represent the circles in her painting and also create similarly flowing lines. I used colours, textures and of course tropical flowers to bring this design to life” Chevonne said.

Chantelle Oasis Cup 2016


Third place winner was Lauren. Lauren enjoys the works of famous Sydney painter Ken Done. Snapdragons and Sinapore orchids helped to create line and movement throughout her design. She also used anthuriums and cymbidium orchards for a striking focal and cut up pieces of sandpaper before spraying them white to match the sails of the Opera House so often painting by Done. “I felt that the sand paper created great texture for the design and was a different medium of coverage,” said Lauren.

Lauren Oasis Cup 2016

A highly Commended went to National WorldSkills Gold Winner Liz. The painting of a dragon fly by Australian artist Pro Hart was inspirational for Liz. She included roses, ranunculus, molucca balm, sunflowrs, lotus leaves, spear grass, birch, anthuriums, flowering wattle, lotus and star pods to depict the insect. “In my design I used line as my main feature as this helps draw the eye from one end to the other. I also created depth by having spear grass go from the front of the design to the back over the Oasis Form Frames Ring which was covered in tin foil. It was then spray-painted with black and white marble paint,” explained Liz.

Liz_Oasis Cup 2016

Please read the next edition of Fresh Magazine for more information about the awards and amazing oasis floral products.
Please also visit: for more photos from the events in other states.

If you are interested in studying a floristry course please contact the College or click on this link.